Upwork
LinkedInAging Analysis
Review 30/60/90/120+ balances and segment accounts by payer, balance, denial status and timely filing risk.
AR & Denial Management
Medical Billing AR Cleanup & Denial Management
Focused follow-up for unpaid, denied and aging claims—organized by payer, age, value and next action so your team can work toward recovery instead of repeatedly touching the same accounts.
✓ Aging AR prioritization and payer follow-up
✓ Denial root-cause review and appeal workflows
✓ Documented next actions and escalation
Overview
Turn an AR Backlog Into a Workable Recovery Plan
Large AR balances become difficult when claims lack clear status, denial reasons are not categorized, or repeated payer calls do not lead to documented next steps. I organize AR into actionable work queues, identify denial and payment patterns, follow payer requirements, and separate recoverable accounts from balances that need escalation, correction or documented closure.
Payer Follow-Up
Contact payer portals or representatives, document claim status and identify the specific action required to move each balance.
Denial Categorization
Group denials by root cause such as eligibility, authorization, coding/edit issues, medical records, duplicate claims or payer policy.
Corrected Claims & Appeals
Prepare corrected claims, reconsiderations or appeals when supported by payer requirements and claim history.
Underpayment Review
Compare payment activity with expected adjudication and flag potential underpayments or missing payment issues for further review.
Prevention Feedback
Feed recurring denial causes back to front-office and billing workflows so the same errors are less likely to repeat.
How I Work
A Structured Workflow From Review to Resolution
The exact workflow is adjusted to your practice, payer mix, software and existing team responsibilities.
Assess & Prioritize
Export or review the current AR and denial inventory.
Prepare & Submit
Prioritize high-value, older and timely-filing-sensitive balances.
Follow & Resolve
Verify claim history, payer response and required documentation.
Reconcile & Report
Submit corrections, appeals or follow-up actions and track the response.
Improve the Workflow
Report recoveries, unresolved issues and recurring denial trends.
Why It Matters
Revenue Cycle Work Should Be Measurable
The objective is not simply to touch claims. It is to move accounts toward a documented resolution while identifying repeat issues that can be prevented.
Clear Ownership
Every outstanding item should have a status, action and next follow-up rather than remaining in an undefined queue.
Payer-Specific Follow-Up
Claims are worked based on payer response, plan requirements and documented claim history instead of a one-size-fits-all approach.
Useful Reporting
Reporting focuses on AR, denials, recoveries and recurring issues that help the practice decide what to fix next.
Common Questions
Frequently Asked Questions
Can you work old claims?
Yes. Aging AR can be reviewed and worked based on payer status, documentation and timely filing or appeal requirements.
Do you only handle denials?
No. Follow-up can include unpaid claims, no-response claims, underpayments, rejections and patient-versus-payer balance issues.
How do you prevent the backlog from returning?
Recurring denial reasons and workflow gaps are documented so corrections can be made upstream in eligibility, authorization, claim preparation or documentation processes.
Related Solutions
Explore Related Billing Services
Ready to Improve Your Billing Workflow?
Start with the problem that is creating the most friction—current billing, aging AR, denials, credentialing, eligibility or specialty-specific RCM.